mercerhrs.comGates Foundation Mobile Wallet Card

Close App Center Download your benefits apps by clicking the link to the app store. Group Health Mobile Schedule appointments, contact doctors, refill prescriptions, and much more—all while on the go. -- Delta Dental Search for dentists, find ID cards, and even submit claims. Retirement Outlook Estimator Forecast current retirement outlook and find suggestions to improve your outlook. Navia Benefit Solutions Use the MyNavia Benefits app to manage your flexible spending account, view account balances, and easily submit claims. Cigna Envoy For expatriate employees with Cigna Medical Benefits Abroad. Find nearby doctors and facilities, download your ID cards, submit and track claims, and more. Bright Horizons Back-Up Care Use the Bright Horizons back-up care app to schedule care from your mobile device. Passport Card Receive discounts on everyday items as well as larger, more infrequent purchases. Under "Passport Mobile" in your app marketplace. Rethink Benefits Schedule a call with a Rethink Board Certified Behavioral Analyst (BCBA), correspond with your BCBA, or access resources like tutorials, printed materials, webinars, and more all from the Rethink app. Close Fitness & Wellbeing The Core Fitness Center vivecorpwellbeing.com/thecore Email: corefitness@vivecorp.com WELLBEING Wellbeing SharePoint Close GENERAL BENEFITS SUPPORT Gates Foundation Benefits Support Services Email: HR@gatesfoundation.org Close U.S. Medical and Pharmacy Regence BlueShield www.regence.com Phone: 855.884.0757 Group Alpha Prefix: KGB Group #: 10006441 BlueCard Access outside of Washington state: www.bcbs.com Make sure to enter the Alpha Prefix ‘KBG’ from your ID card to ensure you’re searching within the network. Claims for Non-Participating Providers If you see a Non-participating provider, you may have to submit your claim directly to Regence. To submit your claim, write your Regence member ID number on the invoice from your provider and submit it one of three ways: - Email: BMGFClaims@regence.com - Fax: 855.733.4608 ATTN: Claims - Through your www.regence.com account. On the Claims page, follow the checklist to submit a claim online. If you submit your claim online, Regence may contact you with questions through the Regence Messaging Center. Blue Cross/Blue Shield [TBD] Phone: 800.542.3737 Fax: 425.974.4485 Non-Participating Provider Claims Submission -- Close Dental Delta Dental of Washington/Delta Dental www.deltadentalwa.com Phone: 800.554.1907 Group #09334 NON-PARTICIPATING PROVIDER CLAIMS Download a claim form If you see a non-participating provider and they do not submit a claim directly to Delta Dental, ask the provider to complete a claim form. Then, send the form to: Delta Dental of Washington PO Box 75688 Seattle, WA 98175 Claims for non-participating providers will be paid up to the Usual, Customary, and Reasonable (UCR) charges amount. You may be responsible for charges over the UCR amount. Close FLEX SPENDING NAVIA BENEFIT SOLUTIONS www.naviabenefits.com Phone: 800.669.3539 Group #B&M Fax Claims: 425.451.7002 Email Claims: claims@naviabenefits.com Mail Claims: PO Box 53250 Bellevue, WA 98015 Close Leave of Absence, Life/AD&D and Disability Plans Administrator Lincoln Financial Group www.mylincolnportal.com A single-sign on (SSO) link to your Lincoln portal is also available from your foundation web apps account, such as Okta or Azure. Leave of Absence Phone: 800.213.8201 Life/AD&D Phone: 888.787.2129 Group #06-067134 ADDITIONAL LEAVE QUESTIONS HR@gatesfoundation.org Close Retirement Program Transamerica Retirement Solutions https://www.transamerica.com/portal/bmgf Phone if you have an existing account: 888.676.5512 Phone if you’re not enrolled yet: 800.755.5801 Close 24-Hour Nurse Line Regence BlueShield Phone: 800.267.6729 Close Employee Assistance Program (EAP) First Choice Health https://www.fchn.com/Members /EmployeeAssistance Username: bmgf Phone: 800.777.4114 The EAP offers counseling, crisis support, and referral services along with a wide range of tools and resources to support you during challenging times. Close Back-Up Care Bright Horizons First time user? https://backup.brighthorizons.com/ CorpPasscode Click Not signed up yet? Register Now. Username – bmgf Password – backup Phone: 877.242.2737 Already have an account? https://backup.brighthorizons.com/ Account/Login?ReturnUrl=/ Close Passport Card Passport Unlimited https://passportcorporate.com Phone: 800.410.4211 Email: support@passportunlimited.com Group #BMGF Start saving with discounts available through the Passport Mobile Card. Visit the website and click Register Here to register with your foundation email and receive a Passport Mobile card number. Download and sign into the Passport Mobile app and begin saving! Share Passport Mobile with Your Family – load your Passport credentials on your family’s devices (up to five devices Close Voluntary Benefits Lincoln Financial Group: Supplemental Life Insurance https://bmgf.e.paylogix.com Email: HR@GatesFoundation.org The Benefit Specialists at Gates Foundation Benefits Support Services help answer questions and resolve issues pertaining to your group insurance plans from 6 am to 5 pm PST (9 am to 8 pm EST). Group #06-067134 GENWORTH: Long-Term Care https://bmgf.e.paylogix.com Email: HR@GatesFoundation.org Group ID: BMGF Code: groupltc Lincoln Financial Group: Accidental Death & Dismemberment https://bmgf.e.paylogix.com Email: HR@GatesFoundation.org Group #06-067134 MetLife: Discount Auto and Home www.metlife.com Phone: 800.638.5433 MetLaw: Group Legal www.legalplans.com Password — Get Law Phone: 800.821.6400 Pets Best Insurance: Pet Insurance www.petsbest.com/gatesfoundation Phone: 888.984.8700 Reference discount code: GATESFOUNDATION Close Travel Benefits Kelley-Ross Pharmacy (Travel Medicine) www.Kelley-Ross.com/travel Phone: 206.324.6990 Schedule an Appointment Business Travel Accident Insurance through Chubb www.chubb.com Phone: 800.252.4670 Group #9906-75-48 Travel Assistance through International SOS www.internationalsos.com Phone: 215.942.8226 Group #11BCPA000256 Concur Travel Concur Travel Travel Team Phone: 866.394.3597 or 206.709.3597 Email the Travel Team Email the Expense Team Close Vera Health & Clinic Vera https://patients.verawholehealth.com /market/fifth-avenue-clinic Phone: 206.470.1900 Fax: 206.834.8893 Email: foundation@verawholehealth.com Vera Whole Health is an independent Seattle-based primary care and health coaching organization. A clinic and medical staff are conveniently located on the Seattle campus – providing preventive, primary and acute care services at no cost to employees. Employees also have access to other Vera clinics in Washington, California, Idaho, Oregon, Alaska, and Arizona. Close Identity Theft Protection InfoArmor www.myprivacyarmor.com Phone: 800.789.2720 Close FERTILITY, Adoption, and Surrogacy Progyny www.progyny.com Email: info@progyny.com Phone: 888.843.8149 Close Developmental Disability Support Rethink Rethink Email: support@rethinkbenefits.com Phone: 877.988.8871 Close Expatriate Medical, Pharmacy, Dental and Vision Cigna Global Health Benefits https://www.cignaenvoy.com Phone Toll Free: 800.441.2668 Phone Collect: 302.797.3100 CALLING FROM OUTSIDE THE UNITED STATES: When dialing an international number, it’s important to use the International Access Code. Visit www.cignaenvoy.com and select Contact Us for a list of country codes and calling instructions. Close Vision VSP www.vsp.com Phone: 844.299.3041 Problems with your ID number? Call 844.299.3041 to verify your account and coverage. To create an account on www.vsp.com , use the ID number listed on your Regence ID card, including the 3 letters listed before the 9 numbers, plus the 00 listed before your name on your ID card, for 14 digits total. A sample ID number might look like: KBG12345678900 SUBMITTING CLAIMS VSP providers: Your vision ID number is as described above (e.g., KBG12345678900). You ...